how I hate BT let me count the ways….

At this point I was absolutely raging, my BT account was opened on the basis of a complete untruth. The original day of connection was apparently never ever a connection day - at no point had anyone from BT indicated this to me and then after five weeks with no phone or internet and yet another day sat in the house I’m told that the engineer did arrive but noone answered - BULL! Along with all the other lies in between from people who have no authority whatsoever to make the promises they were making - BT's complete lack of integrity along the whole sorry five weeks to date is staggering.